September 9, 2008

Dear Dean,

I wanted to thank-you sincerely for all the work and time you put forth making my family comfortable. Meeting the needs of my Mother, Father and I is quite a challenge. Your frequent communications are comforting for me and help me feel that I know what is happening so many miles away.

My Mom finally is content and comfortable with the day to day routine At Home Independent Living, Inc. has been able to establish for her. She appreciates you sitting down with her and talking through her needs. It is so respectful and it certainly has made a big difference in her attitude. I also know my Dad appreciates that Mom is being cared for as well.

Because I live such a long distance from New York our family issues are tremendously complicated but since you have become a provider for my Mom my life is much more relaxed with you handling the day to day issues of care. Also, I feel that having your staff attend doctors appointments with food diaries and comments about Mom activities helped her recover sooner from her gastrointestinal problems.

Everyone I have spoken with on your staff has been a caring provider and very cooperative. We could not manage without your help. People have been flexible and responsible to our needs.

I would recommend your services without hesitation to anyone in the Auburn area.

Thank you again.

Sincerely,

Deanne B.

Concord, CA 94518